Mystery Shopping

Mystery Shopping

Drive Your Business At Your Own Speed

Mystery Shopping is central for competitive business growth in today’s rapidly changing market. Insights Opinion truly understands the needs of its clients to get great customer’s experience and offers reliable, flexible and effective Mystery Shopping services at pocket-friendly rates. Offering bespoke Mystery Shoppers, Insights Opinion is determined to deliver exceptional insights into your customer’s journey. Our vigilant experts ensure confidentiality and seamlessness in all dealings and can potentially evaluate more than just the staff.

With our highly trusted and skilled Mystery Shopping services, clients can have:
  • Objective measurements of customer’s interactions against the Key Performance Indicators
  • Maximization of customer retention
  • Multichannel Mystery Shopping outsourcing
  •  Tailored Mystery Shopping and worldwide competitor benchmarking
  • Compliance and auditing solutions
  • Increase in the sales revenue
  • True analysis of the levels and quality of the services offered to the clients
Get Startup

Would you like to learn more about our 100+ CATI center or 4 million+ consumer, b2b and healthcare panel? Insights Opinion could you a one stop shop for your all research needs. Our main USP is Quality and Competitive costs. Please reach out to us by filling the form